FAQ / Licence
£29 / a year really?
Yes if you sign up you get unlimted access to all products, Textures, VDB’s, HDRi’s and more, plus what ever we add whilst you are signed up. Currently we have 352 Products on our store. When we get to 500 products, we will be re-looking at the pricing and bumping it up a bit, this will not affect people that are already signed up but will effect their renewal. Also note some products include more than one file like our SFX packs.
Can I use vfxhut content for commercial purposes, such as in a still, animation, video, game design, film or printed media?
Yes, all VFXhut products can be used for anything commercial providing you are signed up to one of the membership plans.
Can I Upgrade my plan if earn more or suddenly own a studio?
Yes, get in touch via the online form, Live chat or send us an email and we will get in touch. firstname.lastname@example.org
Can I get a refund?
Unlike our store we do not due to the nature of the products sold and pricing we do not offer refunds, however if you choose to buy a year anual plan you can cancel anytime.
Why Does My Volume not Render?
Most of the time its either due to a buggy render engine or you have your timeline still set to frame0 in which case some volumes dont start doing anything untill frame 30ish. Please also follow our youtube tutorials for extra guidence.
Do you have dedictated Store Support?
We have a Live chat and reach out to us on email@example.com, should you be expericing difficulty with the online store or your account.
Do you have dedictated Asset Support?
Currently no, our current pricing model does’nt allow for it. When our library and customer base expand we will look at getting a dedicated support team. Always drop an email if you are stuck and we will get back to you if we can, we have already helped people out that don’t quite know what they are doing with some of the assets.
SFX Packs - How many sounds do I get?
It depends on the pack you go for we only create a pack if theres more than 10 sounds, but last time we updated Foley Vol.1 we had 130 SFX files.
What Resolution are the VDB Files?
A very good question, they all depend on the volume itself. Min 256 cubed – to a max of 420 cubed x2 (840 cubed). We need to keep file size down aswell as balancing computer specs. a volume could eat a lot of GPU power if its crazy high res. Most of our explosions are desgined to be used for Mid or wide shots. WHY would you want to do a close up of a beautifully designed explosion.